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Screen not working

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‎09-21-2020 14:15 - last edited on ‎09-21-2020 17:55 by Fitbit Moderator

‎09-21-2020 14:15 - last edited on ‎09-21-2020 17:55 by Fitbit Moderator

My screen has stopped working, I’ve done the restarts as described on other posts but still nothing is showing on the screen, even though through the app I can see that the battery is charged and it’s still recording steps etc but nothing screen is completely blank. 
Any ideas please? Thanks 

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‎09-21-2020 23:36

‎09-21-2020 23:36

Actually when I went to bed and so was in a completely dark room I could see that the display was working but not bright enough to be readable even in the dark and can’t see anything at all in any other light. 
Any ideas or resolutions ? Thanks

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