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Screen went black (solution)

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‎02-10-2019 08:17 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

‎02-10-2019 08:17 - last edited on ‎11-17-2020 11:22 by Fitbit Moderator

I have had a black screen for 3 days, read all the comments about this and how the restart isn't working. I tried the changing the clock through the app and that worked.... for now anyways. Seems like there is a defect with the Charge 3 😞 Good luck! Hope changing the clock works for ya'all too!

 

 

Moderator edit: subject for clarity

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21 REPLIES 21

‎12-17-2020 10:50

In response to AlejandraFitbit

‎12-17-2020 10:50

I’ve tried rebooting; changing clock face; tapping screen etc.

blank screen now for a week.  Any other ideas as this charge 3 is only 10 months old. Very disappointed as I upgraded from an Alta  

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‎12-17-2020 11:20

In response to SunsetRunner

‎12-17-2020 11:20

Nothing worked for me. I had purchased another and it did the same. I
suggest to use your extended warranty. I’m on my 3rd Fit Bit and did a
downgrade. I like the charger best, but one year or less is not working for
me. --
Sent from Gmail Mobile
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