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Showing wrong stats

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‎07-24-2020 20:00 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

‎07-24-2020 20:00 - last edited on ‎09-15-2020 13:20 by Fitbit Moderator

My charge 3 has all week been showing wrong amount of minutes I have been active and wrong calorie count. I can sit still for an hour and when I get up it'll tell me I have been active for 200 minutes and burned 1000 calories...

I have restarted it several times - the stats are wrong on both the actual watch and the app, so at least the two are syncing. 

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‎07-27-2020 06:18

‎07-27-2020 06:18

Follow up: It will now longer restart. When plugged in and I hold down the button (I've tried anywhere from 5 - 30 seconds), it just vibrates and goes to the screen/wake screen, vibrates, turns black, goes ti age screen/wake screen and repeats...

This is a replacement I was sent because my first Charge3 was buggy. Now this one is too... I don't; even want to buy the Charge4 if this is the type of product Fitbit sells.

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