Sleep start and end time wrong

[H-H]

My Charge 2 records the wrong time for my sleep. Today it shows start sleep as 02:20 and wake as 09:39. It should be 00:20 and 07:39. It is now only 08:55 and according to charge 2 I am still in bed for another 44min. The time is correct, the timezone is correct. Does anyone know how to correct this?

Thanks

[USAF-Larry]

@H-H, it would appear that your Charge 2 tracker is in the wrong time zone.  Check your phone settings to ensure it is using Network Time and is set to Automatic Time Zones.  Also, open the Fitbit.com Dashboard settings and change the Time Zone there.

[RachaelWish]

Mine records the right time I went to bed, but adds time to the end. For example, today I woke up at 4:50 am. I got up and made coffee, started laundry, straightened the kitchen, drank my coffee, showered, dressed and did my makeup. It logged me still sleeping at 7:57 am.

[ChiaraLuci]

USAF Larry’s solution of setting the phone time zone to automatic worked to correct this. Note, I had to reboot the Fitbit app for the change to take effect.

[MrPeabody · Accepted solution]

This happened to me too.  At some point my fitbit charge 3 switched the last week of my sleep times so it seemed I was sleeping during the day.  My timezone was correct but I just turned off then on the auto set time zone then shut off the app on my iphone by flicking it up.  Then I restarted the app and it corrected itself to the right times.

[CarolynAlameida]

I shall try this!