help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sleep tracker

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-27-2020 06:31 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-27-2020 06:31 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Why do I keep getting the simple sleep tracker instead of the more detailed sleep information that I used to get?

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎04-27-2020 06:56

‎04-27-2020 06:56

I get nothing! Since the last debacle it has disappeared!

 

Best Answer
0 Votes

‎04-27-2020 09:29

In response to 180876

‎04-27-2020 09:29

Have you tried the reset? Hold the button for 10-15 seconds and then you see the fitbit symbol and it gives you the firmware version?  I've been doing that for awhile. I always do a sync first. It was working and then the period between resets got shorter. Now the reset is no longer working. These days I'm really only using my fitbit for my sleep tracking....

Best Answer
0 Votes