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HR stats missing from graph

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‎04-25-2020 08:02 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-25-2020 08:02 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Hello, I have a Charge 2 and I’m noticing that my device will list a heart rate that does not wind up in the graph on the app for the day’s stats. For example, I know I had several readings at 57-60 bpm this morning but I’m not seeing anything lower than 64 on the graph. This is something I’ve noticed for several days, even from weeks and months ago but I didn’t think as much of it. Now I want to know though: Why is this? 

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‎05-06-2020 10:36

‎05-06-2020 10:36

@vivaciousV Thanks for joining us! Sorry for the delay in my reply.

 

Let me help you with the heart rate data you see on your daily graph. What you are seeing are stats for 5 minutes periods during the day and the heart rate is an average for that period. It could be that the low heart rate readings didn't last too long so this is why you aren't seeing them on your account.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎05-06-2020 12:22

In response to AlvaroFitbit

‎05-06-2020 12:22

Ahh, thank you so much Alvaro- that makes so much sense! I appreciate your response. Really helpful to know. 

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