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Sleep tracker

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‎10-04-2022 00:31 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

‎10-04-2022 00:31 - last edited on ‎12-14-2022 13:08 by Fitbit Moderator

I go to bed at 11pm, read & fall asleep within the hour, but my tracker shows me sleeping anything from 1.50 or 2.30, missing a couple of hours out. Is it a faulty watch & can I trust other data, ie calories burned & steps. I don’t trust the number of steps when compared to another pedometer!

Has anyone else the same issues please?

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5 REPLIES 5

‎10-04-2022 04:07

‎10-04-2022 04:07

It is aware of the issues with sleep time. This happened a number of months ago and has been reported by many community members over that time. Values in the application differ from those on the dashboard. Fitbit moderators and community advocates that escalated this this software developers. As of right now they have not announced when this situation might be resolved. We can only hope that now that Google has attached its name to Fitbit we might see improvement.

 

I cannot speak to the accuracy of the other day to Feels you mentioned. I have not seen mention of issues on a recurring basis as sleep and step streak issues i’ve been frequent topics.

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‎10-04-2022 11:25

‎10-04-2022 11:25

is it a one-off, does it occur infrequently, or is it a frequent thing? 

 

As the other poster mentioned, there has been several posts made regarding inconsistent sleep logging.

 

If it's infrequent, you are able to edit your sleep times. It may be that your Charge 4 recognises you as being very restless between the time you nod off and the time it believes you are actually in restful sleep. 

 

This is very similar to this post: https://community.fitbit.com/t5/Android-App/Sleep-logs-are-shorter-than-actual-sleep-time/m-p/524785... in which I posted the link to the app help in how to edit various data/activities

 

Hope this is helpful!

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‎10-04-2022 11:50

In response to LiamMac

‎10-04-2022 11:50

Thank you for replying.

it is a regular thing. It’s as though it begins recording a couple of hours after I fall asleep. My setting is at normal.

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‎10-04-2022 12:01 - last edited on ‎10-20-2022 07:49 by Fitbit Moderator

In response to LiamMac

‎10-04-2022 12:01 - last edited on ‎10-20-2022 07:49 by Fitbit Moderator

Thank you for replying. It is a regular occurrence. I’ll keep an eye on it. At the end of the day, I know if I’ve been asleep or not. I’m asleep after reading a few pages on my kindle & find it open when I get up to go to the loo, lol!

 

Sorry, these replies are to LiamMac.

 

 

Moderator edit: updated post. 

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‎10-18-2022 17:36

In response to LiamMac

‎10-18-2022 17:36

My charge 4 has stopped recording my sleep about 3 months ago. I have a cpap that I thought was helping me sleep better. Now after reading your post I wonder just how restless I've become. Thanks for giving me something to think about and work on.

 

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