Step difference between Fitbit app vs Apple Health

[Eiman]

I have been comparing my steps count on fitbit app and health app on iphone, on multiple occasions I found out that my mobile counts more steps than fitbit app knowing that i don’t carry my iphone all the time.. I believe that fitbit neglect many of my steps..  am so disappointed 

Moderator edit: updated subject for clarity

[AlvaroFitbit]

@Eiman A warm welcome to our Community! Sorry to hear that there is a step difference between your Apple health and Fitbit app. Your tracker will detect the movement on your arm and translate that movement into steps. There are situations in which your arm may move but you won't be actually walking and vice versa. This may happen when you are playing the drums, burping a baby or clapping and the opposite can happen when you push a cart. It can also happen when driving. For added sensitivity you can try wearing your tracker on your dominant hand but select that hand as non dominant on the tracker’s settings to make it more sensitive to movement.

Let me know how it goes!