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Steps not resetting on Charge 2

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‎03-02-2020 23:57 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-02-2020 23:57 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

My steps are not resetting on the next day they just carry on from the day before how do I fix that

 

 

Moderator edit: updated subject for clarity

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‎03-03-2020 10:49 - last edited on ‎01-22-2025 06:04 by Fitbit Moderator

‎03-03-2020 10:49 - last edited on ‎01-22-2025 06:04 by Fitbit Moderator

@Teddybt Welcome! It's great to see you around! 

Let me help you with your Charge 2 not resetting steps. This may happen when there is a  change in timezone (due to travel or DST changes).  You can restart your device as this will help it reset the following midnight but it won’t remove the steps from the affected date.

Let me know how it goes.

Alvaro | Community Moderator

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