Steps won't sync to challenges

[MollyC3]

My steps are syncing on my dashboard but not showing up in the challenges?

[CHolla89]

I am also having this issue. Seems to me like a fitbit issue not a user issue considering we’re all having this issue today. 

[Missy2299]

Yeah. Jogger called them and they said they are working on it
Yawn
It’s been almost 9 hours for my team

[Peavey]

Same here 9 hours

[notfitenough]

Mine is not syncing for 3 days now. 😫

[Missy2299]

Oh great! Have you called them? Is it on the personal page or just the
challenge?

[Peavey]

This is just BS

[notfitenough]

Just the challenges 😫

[TVC1001]

I'm having the same problem. I've been reinstalling the ap all day thinking that was the problem. I'll stop wasting my time now and let them handle it 😂. 

[Micey23]

Hi Molly, 

I’m having the same issue with watch, did you ever find out what your issue was? 

[JennB12]

Right there with you - having the same issue. My guess is theres something weird going on  because an influx of people have been jumping on today with the same problem. Hopefully they fix it soon and we dont lose those steps on our challenges!

[Micey23]

Thank you so much! 

[JennB12]

Woke up this morning and my steps finally appeared in the challenge - hoping yours did as well! 

[Peavey]

Me too but it’s happening again but now only with me, everyone else is fine

[SunsetRunner]

I also had the same problem yesterday. I am still having the same problem today. Is Fitbit working on the problem?

[Missy2299]

They were... mine is working now. I would call if you are still having
issues

[Micey23]

I'm not sure,I woke up this morning and it was fixed.

[SunsetRunner]

Mine started working again. They told me they were working on it. Hope
yours starts working.


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[Peavey]

It is thanks

[MsMeegan]

This is incredibly aggravating. I have been having this issue regularly for the past three months. Sometimes it works, then for the next 10 challenges it won’t.

[Julier1965]

My exact problem!