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Steps

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‎04-28-2019 08:29 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

‎04-28-2019 08:29 - last edited on ‎09-08-2020 16:26 by Fitbit Moderator

Yesterday I logged 17,000 steps on my Fitbit. And they were recognized on my tracker. They did not update the accurate amount of steps overnights. It only recognize 2500 steps. Also it didn’t accurately recognize activity. Any ideas as to why it tracked the correct amount but did not log them?

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‎04-29-2019 09:38 - last edited on ‎04-24-2025 10:33 by Fitbit Moderator

‎04-29-2019 09:38 - last edited on ‎04-24-2025 10:33 by Fitbit Moderator

@LoriTyler Welcome! Thanks for being part of our Community! 

I will assist you with your missing steps. Did you log any activities on your account? Do you have any third party app linked to your account? Could you share a screenshot of the activities area. If you logged an activity this could have negated all the steps recorded for that period of time thus affecting the steps showing for the day.

I look forward to your reply.

Alvaro | Community Moderator

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