12-08-2018
09:14
- last edited on
09-08-2020
18:22
by
MatthewFitbit
12-08-2018
09:14
- last edited on
09-08-2020
18:22
by
MatthewFitbit
The purpose of this post is to request that Fitbit provide customers the ability to report devices known to be stolen. I know that my charge 2 was stolen at my gym when I accidentally left it there 12/5/18. I called the gym when I got home but they were closed and charge 2 was already gone when that I called in the next morning. I know that I am at fault for leaving it unattended and don't need the charge 2 back. I bought a new charge 3 and am excited to have a fitbit that will track my swimming. However, I think there should be a capability for fitbit to detect and disable a stolen device. Just providing the stolen-from mobile number should be enough to track it though, in my case, I have the original box with the serial number as well.
12-08-2018
21:34
- last edited on
08-17-2024
07:54
by
MarreFitbit
12-08-2018
21:34
- last edited on
08-17-2024
07:54
by
MarreFitbit
Welcome to the forums!
You can vote for it here
https://community.fitbit.com/t5/Feature-Suggestions/Brick-or-deactivate-a-lost-device/idi-p/292102
Hope to see you around the forums! Join in on the discussions forums!
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
12-09-2018 10:41
12-09-2018 10:41
Thank you!
11-09-2019 04:40
11-09-2019 04:40
I completely agree!