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Stopped syncing

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‎08-13-2022 06:58 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

‎08-13-2022 06:58 - last edited on ‎12-14-2022 14:01 by Fitbit Moderator

My charge 4 has all of a sudden stopped syncing. I have tried restarting the device and have also tried deleting the app and starting again, all to no avail. Any ideas? 

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4 REPLIES 4

‎08-13-2022 13:53

‎08-13-2022 13:53

Having the same problem.  Logged out, back in, still 'syncing'.  Any luck with you?

 

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‎08-13-2022 14:18

‎08-13-2022 14:18

My device also has had problems syncing since 2:13 AM yesterday. I've charged both the fitbit and my phone and have rebooted my phone but the synchronization still isn't working.

 

My synchronization bar is stuck at 89%

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‎08-13-2022 15:23

In response to UnfitBytes777

‎08-13-2022 15:23

After booting my phone and restarting wifi, mine finally synced Sent from my Galaxy
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‎08-13-2022 21:27

In response to NCBill

‎08-13-2022 21:27

Mine started to sync a few hours after I made the post. Don't know why it stopped or why it started working again.

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