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‎02-06-2020 15:13 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

‎02-06-2020 15:13 - last edited on ‎09-22-2020 15:05 by Fitbit Moderator

My screen on my charge 3 started to have lines on it and the battery life started to be not as good. Then one day it just stopped working all together. Did not have for a year.

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3 REPLIES 3

‎02-06-2020 15:22

‎02-06-2020 15:22

 on my THIRD replacement in 3 months for the same problem. I love the information delivered but the product is extremely unreliable.

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‎02-06-2020 15:25

In response to mondo1104

‎02-06-2020 15:25

This is my fourth fitbit. Everyone does the same thing, just stops. I love them, but its getting ridiculous. 

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‎02-10-2020 15:09

In response to Emisorensen14

‎02-10-2020 15:09

Am now in the position where I have waited 7 working days for my replacement (3rdin 3 months), have been told that due to Coronavirus replacement cannot be shipped to Australia form China.

After being given an incorrect phone number for customer service I am waiting for a call back form a supervisor. Have requested that I be able to physically pick one up from a retailer in my area.

Next step is a Facebook and media campaign.

 

 

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