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Stuck on update

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‎07-02-2020 15:51 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

‎07-02-2020 15:51 - last edited on ‎09-06-2020 19:41 by Fitbit Moderator

My charge hr has stopped halfway through an update, I can't reset or re sync it with the app or my laptop 

 

Can anyone help is there a factory reset button or can I remove the battery

 

Thanks in advance 

 

  • Matt
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