help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Sync issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-08-2019 01:10 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

‎10-08-2019 01:10 - last edited on ‎09-08-2020 12:16 by Fitbit Moderator

My charge 2 wont sync with samsung a10. Bluetooth comes up with 'couldn't pair check settings for this device'

All settings are switched on. Location is on. But nothing will happen. At first it was just hit and miss now it wont do anything. Been since the last update really.

Any help?

Best Answer
Labels:
2 REPLIES 2

‎10-08-2019 04:30

‎10-08-2019 04:30

I'm having the same issue with a Motorola MotoZ.

Best Answer
0 Votes

‎10-08-2019 05:12

‎10-08-2019 05:12

Iphone 11 is not compatible with Charge 2.  Booo

Best Answer
0 Votes