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Sync with iPhone

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‎01-26-2019 07:15 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

‎01-26-2019 07:15 - last edited on ‎09-08-2020 17:54 by Fitbit Moderator

Syncing change 2 is sporadically working iPhone.  Wouldn’t sync this morning but tried turning off Bluetooth on iphone and turning back on. This worked once and stopped working again. Can’t get it to sync again now.  Is syncing on iPad. 

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‎01-26-2019 08:21

‎01-26-2019 08:21

Hey @Sjkcpa!

 

Welcome to the Fitbit Community. Try the following steps:
- Go to your Bluetooth settings
- Remove all your devices
- Try syncing now!

Hope this helps!

Charge 2; Xiaomi Redmi K20 Pro
Best Answer

‎01-28-2019 11:42

In response to kk15405

‎01-28-2019 11:42

@Sjkcpa Welcome to the Fitbit Community! It's great to have you here! Sorry to hear that your Charge 2 isn't syncing with your iPhone. Adding to @kk15405 instructions you can restart your phone and restart your device.

 

Let me know how it goes!

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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