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Sync

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‎06-07-2020 21:19 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

‎06-07-2020 21:19 - last edited on ‎12-09-2024 02:17 by Fitbit Moderator

My charge 2 stopped syncing may 23, 2020. I have been manually loading my steps since then.

i have tried all of the “not syncing” suggestions with no success? What would happen if I deleted the charge 2 and then added it back on?

By manually loading my daily steps, my accumulated total is not being updated? I should be approaching 21,000,000 steps.

 

Please advise how to get my sync working?

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2 REPLIES 2

‎06-07-2020 21:35

‎06-07-2020 21:35

Hi @olddude  even manually logging the steps, you'd have to sync for them to be included in your historical data. You try anything here on the article for trouble syncing? see if any of this helps - click to read

Stepping in the U.S.A. since September 2013. Android 14

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‎06-08-2020 07:13

In response to Odyssey13

‎06-08-2020 07:13

Finally simple instructions that I was able to follow using a desk top and a IPad.

Thank you........

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