Syncing my fitbit

[Glynnie]

Having trouble syncing my fitbit this last week or so. Page says "tracker not found" , it's here, on my wrist right by the tablet where I'm  trying to sync the stupid thing. The Help pages are no help at all, anyone out there able to suggest an easy solution, please?

[SteveH]

The usual things to try when you get syncing issues are:

• restart phone
• restart fitbit using this procedure: Help article: How do I restart my tracker?
• restart fitbit a few more times (it doesn't always work)
• "forget" the fitbit in the phone's bluetooth settings
• go through fitbit's troubleshooting guide at: Help article: How do I restart my tracker?

If none of those ideas work for you then it’s probably best to contact customer support via: contact.fitbit.com