09-28-2019
18:12
- last edited on
09-08-2020
12:16
by
MatthewFitbit
09-28-2019
18:12
- last edited on
09-08-2020
12:16
by
MatthewFitbit
My Charge 2 has had syncing issues for a few weeks. Now when I try to refresh it on my phone, it says "No Device Found". Suggestions?
09-28-2019 18:13
09-28-2019 18:13
My Charge 2 has had syncing issues for a few weeks. Now when I try to refresh it on my phone, it says "No Device Found". Suggestions?
09-28-2019 18:51
09-28-2019 18:51
Same here. Deleted app, deleted device. Can't find it. What is going on?
09-28-2019 22:10
09-28-2019 22:10
I had exactly the same problem three weeks ago. My charge 2 would not sync to my mobile phone. Tried everything suggested, but no joy. Then it suddenly worked again. Now it is having the same problem again, when trying to sync by refreshing, it says it cannot find a device. Veeeery annoying. Any ideas?
09-29-2019 03:53
09-29-2019 03:53
Same my device has not synced in 5 days. Is this an update issue? What kind of phone do you all have?
09-29-2019 06:01
09-29-2019 06:01
I have a Samsung J7. What do you have?
09-29-2019 09:21
09-29-2019 09:21
09-29-2019 10:11
09-29-2019 10:11
Mine says no device found since Friday. Have uninstalled, reinstalled, turn bluetooth on/off etc. Still nothing. Frustrating.
09-29-2019 15:57
09-29-2019 15:57
09-29-2019 16:05
09-29-2019 16:05
Suddenly I'm syncing again! I'm happy, but wary....Wonder why it happened and if it will happen again. 🙄
09-29-2019 21:30
09-29-2019 21:30
09-30-2019 04:10
09-30-2019 04:10
Mine also updated last night. Weird. Let's see how it goes today.
10-03-2019 02:44
10-03-2019 02:44
10-03-2019 07:28
10-03-2019 07:28
Mine worked for a few days, then quit again, too. I went to the troubleshooting page, forced the app to stop (I think), turned Bluetooth off, then back on, then restarted my phone, and it's been working ever since. Fingers crossed! 🙂
10-03-2019 08:39
10-03-2019 08:39
Fingers crossed, I have tried everything! Day 6 no device found..tried the 4 digit thing too. NADA 🤬
10-03-2019 08:41
10-03-2019 08:41
What's the 4 digit thing? For future reference 😁
10-03-2019 08:45
10-03-2019 08:45
When you put in add new device although it's not new it sends a code to the tracker that you enter on your phone in the fitbit program. Didn't do💩
10-03-2019 18:15
10-03-2019 18:15
Is it working again? Mine still not finding device. I have done everything suggested🤷🏼:female_sign:
10-03-2019 21:38
10-03-2019 21:38
10-03-2019 21:41
10-03-2019 21:41