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My Charge 2 has had syncing issues for a few weeks.  Now when I try to refresh it on my phone, it says "No Device Found".  Suggestions?

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My Charge 2 has had syncing issues for a few weeks.  Now when I try to refresh it on my phone, it says "No Device Found".  Suggestions?

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Same here.  Deleted app, deleted device.  Can't find it.  What is going on?

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I had exactly the same problem three weeks ago. My charge 2 would not sync to my mobile phone. Tried everything suggested, but no joy. Then it suddenly worked again. Now it is having the same problem again, when trying to sync by refreshing, it says it cannot find a device. Veeeery annoying. Any ideas? 

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Same my device has not synced in 5 days. Is this an update issue? What kind of phone do you all have?

 

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I have a Samsung J7.  What do you have?

 

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Charge 2

Sent from my Huawei Mobile
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Mine says no device found since Friday. Have uninstalled, reinstalled, turn bluetooth on/off etc. Still nothing. Frustrating.

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Very annoying

Sent from my Huawei Mobile
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Suddenly I'm syncing again!  I'm happy, but wary....Wonder why it happened and if it will happen again.  🙄

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Hi, same here. It started syncronizing again last night. No idea why it
happens. I think the problem started with the updated app. Thank you for
sharing it with me. 🙂
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Mine also updated last night. Weird. Let's see how it goes today. 

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Mine worked for a couple of days and it has been having the same problem
in the past two days.
Not happy about it! 😞

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Mine worked for a few days, then quit again, too.  I went to the troubleshooting page, forced the app to stop (I think), turned Bluetooth off, then back on, then restarted my phone, and it's been working ever since.  Fingers crossed!  🙂 

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Fingers crossed, I have tried everything! Day 6 no device found..tried the 4 digit thing too. NADA 🤬

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What's the 4 digit thing?  For future reference  😁

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When you put in add new device although it's not new it sends a code to the tracker that you enter on your phone in the fitbit program. Didn't do💩

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Is it working again? Mine still not finding device. I have done everything suggested🤷🏼‍:female_sign:

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I turned phone off and started it again, but nothing. Then suddenly last night started working again. I reckon the updated version doesn't work as well as the previous one.

Sent from my Huawei Mobile
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Mine started working again last night, I am sure it won't last:(

Sent from my Huawei Mobile
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