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‎04-02-2020 07:16 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

‎04-02-2020 07:16 - last edited on ‎09-08-2020 10:02 by Fitbit Moderator

Has anyone had success getting their text messages to come back on their charge 2? Mine haven’t appeared since iOS 13 update back in like October. Iv reset my device removed and readded and still can’t get them to appear 

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5 REPLIES 5

‎04-03-2020 08:37

‎04-03-2020 08:37

Can’t accept texts either. 

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‎04-03-2020 18:02

In response to DeniseCallahan

‎04-03-2020 18:02

Yes take a look at the IOS board. 

Check your settings and permissions, especially in the Notification Center of the phone. 

Most iOS users have mentioned the notification center where the issue is. 

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‎04-05-2020 05:29

In response to Rich_Laue

‎04-05-2020 05:29

I’m not getting notifications on my Charge 2 either. This started a couple days ago. I have looked at the settings in both my iPhone 11 and Fitbit and everyone seems fine. I shutdown my phone, turned off notifications and Bluetooth and turned it back on. No luck. I miss getting calls and texts and now have to have my phone on me all the time. Any other suggestions?  Thanks

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‎04-05-2020 05:45

In response to Jenniferjr

‎04-05-2020 05:45

See the following thread. 

https://community.fitbit.com/t5/iOS-App/Required-settings-changed-for-notifications-on-iOS-13/m-p/40...

 

 

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‎04-07-2020 04:10

In response to Rich_Laue

‎04-07-2020 04:10

Looked at the iOS board, did all the steps and still not working. Super frustrating it’s been going on this long.

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