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Track your exercise stopped working

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‎05-05-2020 13:56 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎05-05-2020 13:56 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Exercise auto recognition was working fine until Sunday but now its stopped, I have the app installed on my phone and tablet and its stopped on both - so I assume its not an app fault, however I have tried some of the fixes on this forum (turning auto recognition off, logging out and then logging back in etc), but no change.

 

Any help would be appreciated

 

 

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‎05-05-2020 14:57

‎05-05-2020 14:57

I'm having issues with the app no longer showing the map of my exercise.  It worked fine until about five days ago.  So I don't get any of the more detailed information, I only get Heart Rate, Energy and Impact tabs along the top, the rest have disappeared.

I have tried restarting both the phone and charge 2 but no change.  I've run the latest update today but still not showing.

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‎05-05-2020 16:31

In response to lynfrich

‎05-05-2020 16:31

The same thing happened to me.  No information regarding today's workout and this has happened numerous times.  What's up Fitbit?

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