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02-07-2018
05:21
- last edited on
09-08-2020
18:54
by
MatthewFitbit
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02-07-2018
05:21
- last edited on
09-08-2020
18:54
by
MatthewFitbit
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Tracking exercise stopped working in app..
01-15-2020 09:00
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01-15-2020 09:00
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My Alta fit bit is doing the exact same thing today. Iv done 76mins of activity. I no that was from continuing walking but hasn’t showed up on my exercise tile either.

01-17-2020 03:22
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01-17-2020 03:22
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App seems to have automatically corrected itself this morning and is now registering my daily activity correctly. No idea why it stopped, or why it started again.

04-25-2020 16:03
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04-25-2020 16:03
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Whenever I try to view my exercise activity the app stops working and I'm forced to restart. I've restarted my Fitbit while charging and simultaneously restarting my phone. Nothing works. It's been this way for days!

05-06-2020 06:58
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05-06-2020 06:58
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Having similar problem. Charge 3 not tracking any exercise for me however the watch itself is working because I can see my daily HR & calorie count. I’ve tried resetting , syncing , rebooting etc. Any other suggestions ?

05-06-2020 14:18
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05-06-2020 14:18
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Is anyone else having trouble again with the fitbit tracking exercise my versa Lite has started having problems again its lost all of mondays and its saying I'm on day 2 of 7 when it should be 3 of 7 it did have mondays on but then yesterday it disappeared now it's just showing today's and yesterdays

05-06-2020 14:23
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05-06-2020 14:23
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Go to the settings on your phone, then to apps and finally Fitbit so you can clear out the cache. That worked for me!

05-06-2020 14:33
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05-06-2020 14:33
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Sent from my iPhone

05-06-2020 19:40
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05-06-2020 19:40
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--
Elizabeth Harman AO
Box 205, Yorkeys Knob, Qld Australia 4878
mobile +61 (0)409408074

10-02-2020
19:21
- last edited on
10-27-2021
09:43
by
JuanJoFitbit
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10-02-2020
19:21
- last edited on
10-27-2021
09:43
by
JuanJoFitbit
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I have this set and it use to work just fine and now all of a sudden it stoped tracking my workouts. I never had any problem with it before, it would sometimes mistake my mopping for swimming but it doesn't track any workout or exercise anymore.
Did this. Did not fix the problem.
Moderator edit: merged reply

04-30-2021
09:01
- last edited on
10-27-2021
09:44
by
JuanJoFitbit
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04-30-2021
09:01
- last edited on
10-27-2021
09:44
by
JuanJoFitbit
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Mine is synced. Doesn't show any exercise for the past month, and before that never showed more than one day out of 5. It would say that I had completed 1 day out of a goal of 5 days a week, no matter how many days I had exercised.
Mine recognizes the exercise, and shows zone minutes, but doesn't track them. Yesterday I walked for 30 minutes without stopping and it shows zone minutes (and 20 flights of stairs, which was a total over count for the over count). Then I gardened and hauled stuff for a total of 120 zone minutes. I synced, and that didn't show up as exercise.
Moderator edit: merged reply


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