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Transferring Charge 2 to another user

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‎11-21-2019 17:32 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

‎11-21-2019 17:32 - last edited on ‎09-08-2020 11:42 by Fitbit Moderator

I'm about to upgrade to the versa and my husband will have my Charge 2.

 

Do I need to factory reset the watch? Or do anything to it for him to use it? 

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‎11-21-2019 18:23

‎11-21-2019 18:23

Some things you should do:

1. Remove the Charge 2 from your account.

2. Go to your phone's bluetooth site and make sure the Charge 2 is not linked to the phone. If it is, just unlink it.

3. Best to do a factory reset to remove all your stored data so it won't interfere with your husband's new ones.

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Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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