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Unable to setup Charge 2

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‎08-14-2020 15:27 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

‎08-14-2020 15:27 - last edited on ‎09-08-2020 09:08 by Fitbit Moderator

I let the charge run down and now cannot configure my Fitbit 

 

Moderator Edit: Clarified subject

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‎08-16-2020 14:40 - last edited on ‎09-02-2025 10:02 by Fitbit Moderator

‎08-16-2020 14:40 - last edited on ‎09-02-2025 10:02 by Fitbit Moderator

Hi @Patduf, welcome to the Community Forums!

Thanks for your post and for bringing this to our attention. If you're experiencing difficulties with the setup process of your Charge 2, I recommend you to check all the information that's specified on: How do I set up my Fitbit device? to check if all the requirements are correctly configured to setup your device. Then, you can move forward and try the troubleshooting steps that are specified on: Why can't I set up my Fitbit device? and let me know how it goes.  

I'll be here if further assistance is needed.

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