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Uncomfortable charge 2

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‎04-25-2020 15:05 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

‎04-25-2020 15:05 - last edited on ‎09-08-2020 09:49 by Fitbit Moderator

Hi 

I brought my charge 2 a while ago and found it uncomfortable so brought a replacement strap. 

I forgot about my fit bit until this week as I had been poorly for around a year. 

I want to improve my fitness level so charged my Fitbit but within two days it was so uncomfortable I couldn’t continue to use it. 
Is there a solution? 

jane 

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‎04-25-2020 16:07 - edited ‎04-25-2020 16:11

‎04-25-2020 16:07 - edited ‎04-25-2020 16:11

Hi @Jane4llen - exactly what do you mean when you say it is uncomfortable? Are other watches uncomfortable for your wrist? Fitbit sells a device - the Inspire - that can be worn in a clip at your waist. Maybe that would be better for you. 

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‎04-26-2020 02:27

In response to SunsetRunner

‎04-26-2020 02:27

Hi

Thanks for replying, I do not have problems wearing a watches. It really is some kind of issue with my Fitbit.

Jane

Sent from my iPhone
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‎04-26-2020 05:17

In response to Jane4llen

‎04-26-2020 05:17

Hi @Jane4llen - without knowing more about your discomfort, I’m afraid I have no more advice to offer except that you check out the wrist placement in the Charge 2 manual. Tap here. 

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