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Update to Charge 2

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‎08-13-2019 05:25 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-13-2019 05:25 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I got a notification this morning when syncing that an update was available. When I tried to install it I had to cancel as my Fitbit Charge 2 was charging at the time. A message said that I could update later on the Devices screen. I am not sure what this means and can't seem to access any update facility.

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‎08-14-2019 11:50 - last edited on ‎01-29-2025 08:23 by Fitbit Moderator

‎08-14-2019 11:50 - last edited on ‎01-29-2025 08:23 by Fitbit Moderator

@Frances63, welcome to the Fitbit Community! I hope you're doing well!

Let me help you with updating your Charge 2. You should be able to get the option on the app, just tap the account icon and the top right corner and you should see an option next to your tracker's icon. You can read more about this here.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎08-17-2019 06:29

In response to AlvaroFitbit

‎08-17-2019 06:29

Thank you very much. On checking a day or two ago I found I had the latest Firmware Version and so don't need to do anything.

Frances
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