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Using secondhand devices

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‎06-09-2019 11:11 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-09-2019 11:11 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My son has got a new Fitbit and my younger son wishes to use his old one.  My son removed his old device after setting up his new one. Can I set the old one up my account? Trying and it isn’t working. Help!

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‎06-09-2019 11:29

‎06-09-2019 11:29

Other than Family Account, each user needs separate account/email.

To set up own account, must be at least 13 years old.

Family Account can only be set up using Ace or Ace 2.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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