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Warrenty transferable?

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‎08-29-2016 06:56 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

‎08-29-2016 06:56 - last edited on ‎09-06-2020 20:15 by Fitbit Moderator

If I sell my Charge HR to a friend, is the warrenty transferable?  Also, how long does the warrenty last?  Does it start from when I first purchase my device, or does it start/renew when I receive my replacement device?

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3 REPLIES 3

‎08-29-2016 07:00

‎08-29-2016 07:00

@Kat555  Here is a link to the warranty information.  https://www.fitbit.com/legal/returns-and-warranty

 

The warranty is from the purchase of the original device.

 

Hope that helps~

Kelly | Oklahoma
Alta HR, Blaze, Flex 2, Charge 2, Charge, and Aria * IPhone 7+

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‎09-02-2016 06:36

In response to Kmransom123

‎09-02-2016 06:36

It's nice to see you around the Community @Kat555, hope you're doing great! What my friend @Kmransom123 shared with you is right, have you checked it already?

 

The warranty is from the purchase of the original device, the replacement doesn't include a new warranty. Plus, the warranty is not transferable. 

 

If you have any questions, let us know!

Maria | Community Moderator, Fitbit


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‎02-06-2020 18:59

In response to MarreFitbit

‎02-06-2020 18:59

Hello, I purchased a charge 3 and an extended warranty through target (square trade). I’m looking at upgrading to the Versa 2, would my extended warranty be transferable to the new device? My warranty starts after my initial device warranty Luis up this April 2020. If I bought a new device before then would the extended warranty start after my initial product year warranty is up? 

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