06-08-2016
02:57
- last edited on
09-06-2020
20:15
by
MatthewFitbit
06-08-2016
02:57
- last edited on
09-06-2020
20:15
by
MatthewFitbit
06-08-2016 03:46
06-08-2016 03:46
The warranty terms include this exclusion clause:
" to damage caused by accident, abuse, misuse, flood, fire, earthquake or other external causes"
(details at www.fitbit.com/returns )
So I'd be surprised if they would replace it. If you want to ask though, you can contact customer support at:
01-18-2019 02:53
01-18-2019 02:53
If you go about replacing or repairing the damage occurred, then it will surely cost you high. Instead, you can try out taking help from the Insurance company for the restoration cost, or if the Insurance companies are denying the fact then you can also take some help from the website of Alliance public adjusters.