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Weather App on Charge 3 is not working

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The weather app on my Charge 3 is not working. I have synced four times, which it says to do, but still no weather showing. Advice on what to do?

 

 

 

Moderator edit: subject for clarity

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Hello @3404Patches. Welcome to the community forums! 

 

Thank you for the detailed information and for the steps you've followed prior to posting. At this time, I was able to see that you reached out to our Support Team regarding this matter and they have provided information and assistance. If you still have additional questions or inquiries about this, I recommend replying back to your case or contact them one more time and they will be more than glad to continue assisting you. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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