Weather app reverts back to Fahrenheit from Celsius

[loua96]

Hi there,

My weather app keeps reverting temperature back from Fahrenheit to Celsius and also forgets the cities I've added. I've tried changing the temperature in settings from Fahrenheit to Celsius and adding cities again, making sure I've synced (according to: https://community.fitbit.com/t5/Charge-3/Weather-in-Celsius-Charge-3/td-p/2993639 for example) but after a few days it reverts back to the default which is Fahrenheit and removes my added cities.

Fitbit device: Fitbit Charge 3

Mobile device: iPhone 7S

Moderator edit: subject for clarity

[AlejandraFitbit]

Welcome to the Community, @loua96.

Thanks for troubleshooting this weather issue. Please make sure to be doing the following:

If the weather doesn't update, check the following settings:

• Location services must be turned on for the Fitbit app. For instructions, see How do I allow the Fitbit app to use my phone's GPS? 
• All-day sync must be turned on in the Fitbit app.
• The Fitbit app must remain running in the background on your phone.

If you change locations, sync your device to see your new location in the Weather app.

To change the units used for the temperature in the Weather app:

1. In the Fitbit app, tap the Today tab   > your profile picture > your device image > Apps.
2. Tap the gear icon   next to Weather. You may need to swipe up to find the app.
3. In the Temperature Unit section, tap Units and choose the unit you want to use.
4. Sync your device and then open the Weather app  ​ on your device to see the updated units.

Let me know the outcome. 🙂