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Weekly report doesn't show all steps

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‎12-31-2019 14:18 - last edited on ‎09-08-2020 11:28 by

‎12-31-2019 14:18 - last edited on ‎09-08-2020 11:28 by

My Fitbit weekly report is never exact but this weeks report says I had 49,162 steps from 12/23-12/29 when I actually stepped over 10,000 every day and even had over 11,000 one day. This means the report was over 24,000 steps short. How can it be so far off ? 

 

 

Moderator edit: updated subject for clarity

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‎01-01-2020 07:42 - last edited on ‎05-16-2025 06:38 by Fitbit Moderator

‎01-01-2020 07:42 - last edited on ‎05-16-2025 06:38 by Fitbit Moderator

@Khan58 Welcome to the Fitbit Community! I hope you're doing well!

Let me help you with your Weekly Report. The report will be done with the data that has been uploaded at the time so if you don't sync your tracker periodically some information will be missing from it. I suggest you sync your tracker daily specially on Sunday so the data is fully updated on Monday when it is issued.

Try this and let me know how it shows next week.

Happy new year and wish you the best!

Alvaro | Community Moderator

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