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Weight Goal Progress Issue

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‎08-19-2019 22:10 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

‎08-19-2019 22:10 - last edited on ‎09-08-2020 13:47 by Fitbit Moderator

I sent a new weight loss goal on the 13th August (last tuesday). I weighed in today 1.4kg lighter but when I put it on the app it says I have lost 0.3kg since the 13th August. 
The 'to go' bit recognises I have lost the 1.4kg but the goal progress is totally out. 

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‎08-20-2019 11:19 - last edited on ‎01-31-2025 11:34 by Fitbit Moderator

‎08-20-2019 11:19 - last edited on ‎01-31-2025 11:34 by Fitbit Moderator

@Laurenwilco Welcome to the Fitbit Community! It's great to have you here!

It is odd that your weight progress isn't updating correctly. Which phone are you using and which OS version is it running? Try logging out from the app, restart your phone and log back in.

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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