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What do I need to download in order to sync??? #Cluless #Shouldknowbetter

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‎07-12-2019 06:57 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

‎07-12-2019 06:57 - last edited on ‎09-08-2020 14:41 by Fitbit Moderator

I have had a fitbit for ages (Charge2) and love it but today had my hard drive replaced on my laptop. Managed to log in to fitbit.com and get access to my dashboard but I can't work out how to sync the Fitbit with it. Before, I had an icon (the dots logo) on my taskbar and hit that and it synced and gave me an immediate update. How can I get that back? Do I need to download something? I did try in the app store but it said my computer would not support it and I don't use phones. 

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‎07-12-2019 11:33

‎07-12-2019 11:33

Go here and scroll down until you see Don't have a mobile device

Under there is the computer program you need to download and install

 

 

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Wendy | CA | Moto G6 Android

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