Where is the button on Charge 3?

[dece07]

The restart instructions tell me to hold a button for 15 seconds. Where is the button on Charge 3?

Moderator edit: subject for clarity

[Helz85]

It's the touch button on left side of screen it will vibrate when pressed

[AlejandraFitbit]

A warm welcome to the Community @dece07 and @Helz85 thanks for the input.

I was able to see here that our friend @Helz85 replied to your inquiry about the Charge 3 button. Was this the answer you were looking for? If it was, I recommend marking the answer given as a solution. By doing this, other users with the same inquiry will be able to find a faster response.

Now, if your inquiry/issue wasn’t resolved, let me know and I will be glad to help you out. 

[dece07]

I thought so. I tried this but it doesn't vibrate. Thanks

My Fitbit doesn't react at all

Moderator edit: content

[AlejandraFitbit]

Thanks for the information @dece07.

Upon checking with our support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

In the meantime, let me know if you need anything else. 

[Liam2015]

I don’t see any button. My Fitbit is completely dead. Doesn’t do anything! No vibration just a black screen!

[AlejandraFitbit]

Hey @Liam2015, welcome to the Forums.

If your tracker isn't turning on, I recommend taking a look at this post and follow the instructions provided there. About your button inquiry, see the attachment. 

Let me know the outcome.

[Guela]

Don’t say button on your work around, it’s bloody confusing!!!!

[WilsonFitbit]

Hello @Guela. Welcome to the community forums. 

I'm sorry for any confusion caused and thank you for your feedback. As you can see from the picture that was shared above, on the left side of the Charge 3, you'll find the button. This is also indicated on the Charge 3 manual on page 17th. 

If you experience any inconvenience with your Fitbit device, please let me know. 

I look forward to your response.