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White lines on Charge 3

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‎05-24-2020 06:27 - last edited on ‎09-16-2020 19:47 by

‎05-24-2020 06:27 - last edited on ‎09-16-2020 19:47 by

I've had my Fitbit for about 4 months now and loving it, until yesterday white lines appeard on the screen. 

I tried restarting it, or reboot it, but nothing seems to help. I also changed the clock but no luck.

Maybe somebody had the magical sollution?

 

 

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‎06-07-2020 19:57

‎06-07-2020 19:57

Welcome to the Fitbit Community @dielangelisanne.

 

I'm sorry to hear that you noticed white lines on the screen of your Fitbit Charge 3. Thank you for trying different troubleshooting steps before contacting us.

 

I noticed that you've recently been in touch with Customer Support. I'm pretty sure they will do their best to provide a high level of support. Thank you for your patience while dealing with this situation.

 

Please let us know if you need assistance.

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