03-17-2018 08:25 - last edited on 09-06-2020 20:15 by MatthewFitbit
03-17-2018 08:25 - last edited on 09-06-2020 20:15 by MatthewFitbit
Is anyone else having the issue where their fitbit keeps asking them to log in? I've done it already, and should not have to keep doing it.
Thanks
03-18-2018 12:59
03-18-2018 12:59
Computer or phone?
Computer Clear your cache
http://www.wikihow.com/Clear-Your-Browser%27s-Cache
Phone: Shut the phone down then go back in and see if it resolves it self. If not Un-install app. Shut phone down again and go back in and re-install it
Wendy | CA | Moto G6 Android
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07-31-2019 17:33
07-31-2019 17:33
I suddenly get asked to sign in, it worked ok this morning. Then I am told my sign in is wrong,3 times. Says it as sent email which I have not received. What rubbish. No more fitbit for me
07-31-2019 17:34
07-31-2019 17:34
Why sign in again. Do you want more info?!!!0
08-05-2019 03:23
08-05-2019 03:23
This has also been happening to me almost daily, and sometimes twice a day, and I'm pretty sick of it. Then 9 times out of 10 when I sign in I get an "Oops" error message. To resolve it I need to close the app, shut down my iPhone, open the iPhone again, open the app again, sign in again. I'm so irritated by this I'm seriously looking for a different brand. There has never been a satisfactory explanation for this stupid hassle that I've been able to find.