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Won't Sync

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‎03-01-2020 02:03 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

‎03-01-2020 02:03 - last edited on ‎09-08-2020 10:14 by Fitbit Moderator

I have tried everything. Bluetooth on and off. Phone reboot. Uninstslling fitbit and a combo of all of these in various different orders. Nothing!! Any ideas please. 

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‎03-01-2020 02:05

‎03-01-2020 02:05

A couple more things to try:

 

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‎03-01-2020 05:08

In response to SteveH

‎03-01-2020 05:08

No none of this has worked and now it won't even show up on Bluetooth!!!
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‎03-01-2020 05:24

In response to MrsKPNut

‎03-01-2020 05:24

There are a few more things to try in Fitbit's troubleshooting guide at Help article: Why won't my Fitbit device sync?

 

If that doesn't help then, as it says at the end of the guide, it's probably best to contact customer support: contact.fitbit.com 

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