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Workout not showing up.

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‎03-15-2019 12:59 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

‎03-15-2019 12:59 - last edited on ‎09-08-2020 17:14 by Fitbit Moderator

I just finished walking on my treadmill and my Fitbit gave me credit for walking and activity but, when I went to my workout goal to see how many steps was done, stride, and heart rate I get a big fat 0. This has never happened before. When I open the app I have credit for everything but when you tap goal met and look at the stats nothing is there for today other than the 0. My Fitbit is working because when I reached my steps it vibrated so I know it’s synced. When I go through the display on my Fitbit everything matches my phone app. 

Anyone else have this issue and if so please tell me what you found out or how to fix it. 

Thanks. 

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‎03-15-2019 18:27

‎03-15-2019 18:27

If anyone has had this issue I kinda got it fixed. I noticed I had only walked for 31 minutes but the details showed 41 minutes but that was it. I edited my workout time, changed it from the 41 to the correct 31 minutes my stats showed up. Calorie burn was a little off and it gave me a higher stride than usual but at least my heart rate and steps shows up now. 

  I’m wondering if by tracker is getting ready to bite the dust. It’s 2 years old this month and the other day it showed I burned over 3,000 calories when I had a very lazy day and took it off for a while to have a break since I wear it all the time only take it off to shower and if it was waterproof I would keep it on then 🙂

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