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Wristband does not attach to Charge 3 device

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‎05-06-2021 11:19 - last edited on ‎05-06-2021 12:04 by Fitbit Moderator

‎05-06-2021 11:19 - last edited on ‎05-06-2021 12:04 by Fitbit Moderator

the connection point on the watch face appears to be broken/chipped.  the wristband itself is not damaged.

 

 

 

Moderator edit: subject for clarity

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‎05-06-2021 12:05

‎05-06-2021 12:05

Hello @Tresah. Welcome to the community forums!

 

Thank you for the information. For this inconvenience, I recommend contacting our Support Team for further assistance. You can contact them through chat or over the phone. Click here to get connected. 

 

See you around. 

Wilson M. | Community Moderator, Fitbit.
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