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active minutes not registering

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‎07-23-2020 00:31 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

‎07-23-2020 00:31 - last edited on ‎09-08-2020 09:14 by Fitbit Moderator

My charge 2 doeent seem to track active minutes anymore.

 

It tracks everything else.

 

For instance it tracked an energetic walk over 6 miles with steps and heart rate but didn't log a single active minute

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‎07-23-2020 16:47

‎07-23-2020 16:47

I’m having the exact same problem. Just started today. Been going all day and got stuck at 17 mins. Everything else is logging.

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