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charge 2 hourly activity

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I am so sick and tired of my weekly progress report being incorrect because there is a discrepancy between my hourly activity on my wrist and the hourly activity that is registered on my app.  As an example, I will get 14/14 hourly activity registered on my wrist, and then I go to my app, and it will show that I missed 2 hours of the activity.  How come this happens....it has been happening for years! I am so tired of it

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