charge 2 updating time and date

[frithk]

My charge 2 has always shown the correct date and time, but I recently went away on holiday for 10 days and when I got back the charge 2's battery had gone flat.  When I charged it up it is showing the date of 2nd Oct 2019 (when I went away on holiday) and the time is out of sync.  I have been reading the forum help pages but cant see how to resolve this.  I cant sync to my android phone (Nokia 5) as it is not supported yet but I usually sync to my laptop but now It doesn't seem to.  I have switched off the charge 2 a couple of times as suggested.  Turned Bluetooth on and off. reinstalled the app. Can anyone help please.

[WendyB]

Did you change it back to the correct time zone?

Time Incorrect

Change Time
On the computer: Go to the Dashboard and click on the gear and choose settings from the drop down. Scroll down to time zone Change it to a different one. Sync it. Go back in and change it to the correct one and sync again

Phone: Click on account upper top right looks like an envelope. Scroll down to advanced settings and do the same as above

[frithk]

Hi, yes thanks I checked it was on the right time zone. I didn't actually take it away on holiday with me so it shouldn't have changed.  It is on 4th Oct and about 24 minutes out timewise??  Very puzzling.  I have tried re setting it on the charger.  Switching bluetooth on and off. It just doesn't seem to want to update.

[WendyB]

It should be picking it up for your computer or phone as well.

Check this article and see if anything there helps you

Time Incorrect

Keep us posted!