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charge 2

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‎06-26-2020 20:32 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-26-2020 20:32 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

My charge 2 screen is frozen. It shows date, time, and steps from the minute it froze. I have run down the battery then charged it to try to reset. Did not work. I tried reset instructions from people online, still did not work. Help

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‎06-26-2020 23:04 - edited ‎06-26-2020 23:05

‎06-26-2020 23:04 - edited ‎06-26-2020 23:05

Welcome to the forums!

 

Sounds like you have done all you can. Contact support. Use Help link at top of forum

 

Hope to see you around more!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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1 REPLY 1

‎06-26-2020 23:04 - edited ‎06-26-2020 23:05

‎06-26-2020 23:04 - edited ‎06-26-2020 23:05

Welcome to the forums!

 

Sounds like you have done all you can. Contact support. Use Help link at top of forum

 

Hope to see you around more!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer