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date/time not syncing on Charge 2

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‎06-18-2019 17:03 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

‎06-18-2019 17:03 - last edited on ‎09-08-2020 15:29 by Fitbit Moderator

My Charge 2 got out of sync a few months ago.  How do I get it back?  It's driving me crazy that the time and the date are wrong.  I need simple instructions please.  Thanks!

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‎06-19-2019 10:31

‎06-19-2019 10:31

@atlnative Welcome! Thanks for being part of our Community! 

 

Let me help you updating your Charge 2 time. You just need to sync it to update this information. Please follow these instructions to sync your device. If you are having issues then please describe them so I can assist you. But based on your post you have just not synced your tracker at this time.

 

Let me know how it goes.

Alvaro | Community Moderator

If a post helped you try voting and selecting it as a solution so other members benefit from it. Select it as Best Solution!

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‎06-19-2019 19:23

In response to AlvaroFitbit

‎06-19-2019 19:23

I did sync.  On the Fitbit app on my phone, it only shows steps.  Everything else is 0.  Right now, approx 10:25pm, my fitbit shows 12:40 on March 13th (it's June 19th).  What am I doing wrong?

 

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