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factory reset

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‎06-29-2020 10:43 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

‎06-29-2020 10:43 - last edited on ‎09-08-2020 09:24 by Fitbit Moderator

my charge 2 is not sync 2 phone or laptop will not show correct time .. I am wanting to do factory reset 2 c if it will fix other glitches im having 

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‎06-29-2020 14:48

‎06-29-2020 14:48

Just do a restart 3 times

 

If it doesn't help contact support. Use help link at top of forum.

 

Factory restart can cause all kinds of problmes

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

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3 REPLIES 3

‎06-29-2020 14:48

‎06-29-2020 14:48

Just do a restart 3 times

 

If it doesn't help contact support. Use help link at top of forum.

 

Factory restart can cause all kinds of problmes

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎07-01-2020 20:33

In response to WendyB

‎07-01-2020 20:33

The Charge 2 doesnt have the ability to do a factory reset @Cupcakez.

 

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‎07-06-2020 12:50

In response to WendyB

‎07-06-2020 12:50

Ty everyone it worked super hyped
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