02-07-2018
12:16
- last edited on
09-06-2020
20:15
by
MatthewFitbit
02-07-2018
12:16
- last edited on
09-06-2020
20:15
by
MatthewFitbit
I joined. group quite a while ago and go in there to see my progress with others in my group but recently the group is showing but once I click on it the members no longer show or my progress, its just a blank screen
02-07-2018 14:45
02-08-2018 04:38
02-10-2018 08:22
02-10-2018 08:22
None of my groups will open on my iPhone or my iPad.
02-10-2018 09:48
02-10-2018 09:48
There have been many reports on groups. Hopefully it will get fixed soon
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
02-10-2018 09:49
02-10-2018 09:49
Please follow this thread for updates
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
02-17-2018 12:38
02-17-2018 12:38
Thanks for the thread update WendyB, seems someone out there is trying to fix it, I wish it was easier to see any help from Fitbit than relying on other users to pass the word on
06-15-2019 09:11
06-15-2019 09:11
I was in a Fitbit group for 4 years. All of a sudden it disappeared this week. I like to measure my activity relative to others plus it shows the last 7 days, the current month and the previous month. Additionally it was a group of people I used to see a lot of so it was also a unique way of keeping touch. I sent Fitbit a request to restore it and they responded that they have removed all web-based Fitbit activity groups in favor of their new enhanced Fitbit mobile app features. So basically they removed a working, activity group with a bunch of people who know each other without telling us. Not much respect for customers or their data or the relationships users form in real life. Their response was glib and condescending with the usual we are so happy to assist you....... LOL .
06-15-2019 12:41
06-15-2019 12:41
the dropdown where i used to find my group has lost the option to find my group
06-15-2019 19:24
06-15-2019 19:24
06-15-2019 19:27
06-15-2019 19:27
07-01-2019 10:41
07-01-2019 10:41
looks like fitbit has stitched us all up without any consultation they think they know whats better for us ?
07-01-2019 11:24
07-01-2019 11:24