Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

group does not show

Replies are disabled for this topic. Start a new one or visit our Help Center.

I joined. group quite a while ago and go in there to see my progress with others in my group but recently the group is showing but once I click on it the members no longer show or my progress, its just a blank screen

Best Answer
12 REPLIES 12

Same with me

Best Answer

Same with me/

Best Answer

None of my groups will open on my iPhone or my iPad.

Best Answer

There have been many reports on groups. Hopefully it will get fixed soon

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

Please follow this thread for updates

 

https://community.fitbit.com/t5/Fitbit-com-Dashboard/Cannot-View-All-Activity-Group-Content/m-p/2532...

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

Thanks for the thread update WendyB, seems someone out there is trying to fix it, I wish it was easier to see any help from Fitbit than relying on other users to pass the word on 

 

Best Answer
0 Votes

I was in a Fitbit group for 4 years. All of a sudden it disappeared this week.  I like to measure my activity relative to others plus it shows the last 7 days, the current month and the previous month.  Additionally it was a group of people I used to see a lot of so it was also a unique way of keeping touch. I sent Fitbit a request to restore it and they responded that they have removed all web-based Fitbit activity groups in favor of their new enhanced Fitbit mobile app features.  So basically they removed a working, activity group with a bunch of people who know each other without telling us.  Not much respect for customers or their data or the relationships users form in real life.  Their response was glib and condescending with the usual we are so happy to assist you....... LOL .  

Best Answer
0 Votes

the dropdown  where i used to find my group has lost the option to find my group

Best Answer
0 Votes
It does not show on my drop down menu either.
Best Answer
Fitbit deleted all groups. 

Sent from Yahoo Mail on Android
Best Answer
0 Votes

looks like fitbit has  stitched us all up without any consultation   they think they  know whats better  for us ? 

Best Answer
yes i agree with your assessment. The data should belong to us.  Or they should consult with us before removing it. Or they should be honest and transparent about it instead of not telling us, doing it, then telling us yeah we did it but you have a much better user experience on your phone app with the groups we provide there.  Scary the way these tech platforms treat people who give them money.
Best Answer