Solved: Re: iOS 13.4.1 - Fitbit Community

iOS 13.4.1

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Severall

2 0 0

I have a new iPhone 11 with the current iOS 13.4.1 software, but Fitbit charge 2 won’t connect. I have tried the following

turning Bluetooth on and off
turning phone on and off
re-Installing Fitbit app
connect Fitbit to charger

any help would be appreciated

thanks

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

A couple more things to try:

Restart your fitbit using this procedure: Help article: How do I restart my tracker?
"Forget" any link to the fitbit in your phone's bluetooth settings

If they don't work, try going through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

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SteveH

Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more

29089 5018 17588

A couple more things to try:

Restart your fitbit using this procedure: Help article: How do I restart my tracker?
"Forget" any link to the fitbit in your phone's bluetooth settings

If they don't work, try going through Fitbit's troubleshooting guide at: Help article: Why won't my Fitbit device sync?

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Severall

2 0 0

Thanks that works!

Sent from my iPhone

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